![]() Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues. If you see 'Couldn't Find Wireless Sync Dongle' when you click the Fitbit Connect icon, your computer might not have recognized the dongle. (Read the above sections 'Fitbit for Mac' or 'Fitbit for PC' to setup your tracker!) If your tracker doesn't show up, you need to connect it to your computer. Once you're logged in, click the gear icon in the top right corner. Make sure your Fitbit tracker is paired to your account.Make sure your tracker is within 20 feet of the Fitbit USB dongle.If you're having trouble syncing your tracker to your Mac or PC, try these tips: (Just be patient! It might take up to a minute.) Click 'Connect,' and your tracker will sync your activity data to the your PC's Fitbit account.Follow the onscreen instructions and rapidly tap the device when prompted.) (If you have a Fitbit Flex, you won't get a pairing code. Once your PC finds the device, enter the pairing code that shows up on your Fitbit's display.Follow the instructions to trigger the Bluetooth connection between your PC and Fitbit.Place your tracker close to the Fitbit USB dongle. Create a login or log in to your existing account.Wait for the software to recognize your device.Once the software is installed, insert the Fitbit sync dongle into your computer's USB port.Go to Scroll down, and click 'Download for Windows.' (If you have a Windows 10 or Windows XP, click either icon below the pink download button.).(Just be patient! This process might take up to a minute.)Ĭlick 'Sync Now.' Once Fitbit Connect finds your tracker, it will sync your data! Fitbit Connect For Windows Or PC Click 'Connect,' and your tracker will sync your activity data to the your Mac's Fitbit account.Once your Mac finds the device, enter the pairing code that shows up on your Fitbit's display.Follow the instructions to trigger the Bluetooth connection between your Mac and Fitbit.Place your Fitbit close to the wireless dongle. Click 'Set Up New Device.' Create a login or log in to your existing account.Once Fitbit Connect is installed, insert the Fitbit sync dongle into your computer's USB port.When the Fitbit Connect installer opens, click 'Continue' until the app is installed on your PC.Go to Scroll down, and click 'Download for Mac.'.Choose your new device and follow the setup instructions.Here's how to set up Fitbit Connect on your Mac or PC. Tap through to the Account icon in the top left corner.Ĥ. Head to the Fitbit app on your smartphone.Ģ. To add or replace a device through the Fitbit app for iOS or Android:ġ. The only exceptions to this rule are the company's Aria smart scales and Ace kids fitness trackers. So, if you have a Fitbit Charge 3 and Ionic, for example, you can't run them concurrently. Unfortunately, you can't have more than one device type connected and syncing to the same Fitbit account at any one time. But, before you go berserk, you need to know how to add a second Fitbit, or maybe even replace your old device. Like a ravenous fitness tracking monster, you won't be happy until you're kitted out with the whole Fitbit ecosystem. Once you've got one Fitbit device, it's likely you won't be able to stop. How to add a second Fitbit device or replacement device Follow the on-screen instructions to create a Fitbit account and connect your device. Once installation is complete, choose Set up a New Fitbit Device.ĥ. After the download completes, click the downloaded file to start the installation.Ĥ. Download the application for your Mac or Windows computer.ģ. Head to the Fitbit Setup page, then scroll down to the Don't have a mobile device? section.Ģ. In order to get set up on Fitbit Connect, follow these instructions:ġ. However, note that if your computer isn't Bluetooth-enabled, you're going to have to use the syncing dongle, which is available from the Fitbit Store. If you want to set up your Fitbit without a phone or tablet, you're going to need to set up your device through Fitbit Connect, a free software app that allows the tracker to work without the need for a phone.
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